We have been a customer of ITG since 2000 when they installed our first server. They are efficient and knowledgeable. They speak to us on a “non-computer” level so we understand everything they’re doing.

In this day of “buyer beware”, it is refreshing to know that we can ALWAYS trust the people of ITG to give us the best service for the least cost every time we need them. They care about us as if this was their own company—they never make us spend money unnecessarily for work on our computers and are always here immediately in a crisis.

In my opinion ITG is the BEST IN THE BUSINESS!

Mary Prouty
D&N Insulation

Support

Remote Support - We can offer remote support or assistance regardless of where your machine is, at your office, home, in a hotel. With our sophisticated remote support tools we can resolve most issues quickly either behind the scenes or interactively with the user. In the cases when remote support will not resolve the issue we offer full onsite services.

Onsite Support - We offer full onsite support. Our engineers will come to your location and resolve all technical issues including all hardware installations, software installations, software configuration, server support, mobile device installation and support, printer installation and support, copier, centralized faxing solution and most other peripherals.

Phone Support - Our engineers are available individually for phone calls anytime. You will generally speak to the same engineer assigned to your account. With this personable approach you will develop a relationship and will get fast easy answers to your most frustrating questions.

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