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How to Set Expectations for Business Continuity and Data Security

One of the keys to success in any business continuity and data security situation involves getting your expectations in order as quickly as possible.

No business will be able to ward off digital threats 100% of the time – to think so at best sets yourself up for disappointment and at worst creates a situation where disaster is an inevitability.

If you want to make sure you’re setting solid expectations for your business continuity and data security, there are a few core things to keep in mind.

Prioritize Your Plan

One of the core components of a business continuity and data security plan is prioritization. The decisions that you make need to be impact driven, allowing you to not only recover as efficiently as possible from a disaster but also to mitigate the “snowball effect” as much as possible.

In order to properly get your expectations in line for a business continuity and data security plan, every aspect of it – from content to updates to exercises and beyond – should be prioritized based on the degree of impact your business can expect if any particular thing goes wrong.

One of the reasons why this is so important is because no business, regardless of its size, can devote an unlimited amount of resources to business continuity activities. Simply put: more severe problems naturally require more attention, end of story.

Understanding Your Resources

Perhaps the most important way to properly set expectations for business continuity and data security involves taking a long, hard look at the components you’re actually working with. You’ll need to understand the people that are a part of your plan – from the availability of your staff and contractors to the training needs of those individuals to the critical skills each one has and the role they, therefore must play in your larger plan to accomplish your goals. You’ll need to look at the physical facilities that are available to you, from alternate work areas within the same site to a different location that your company can use to get back up and running as quickly as possible.

Most importantly, you’ll need to look at the technology you have and the technology you need in the event of a mission-critical disaster. Technology isn’t a magic bullet and throwing money at a problem will never make it go away. You need to conduct a thorough assessment of your IT systems to help make sure that everything is not only properly configured for your day-to-day operations, but also to guarantee everything is primed and ready for such a high stakes situation as a business disaster.

Remember: you need to get the idea that you can prevent a disaster with 100% effectiveness out of your head right now to properly set expectations for business continuity and data security. Never forget that you’re not trying to answer the question “how do I make sure nothing ever goes wrong?” Instead, you’re trying to find out “when something does go wrong, am I ready?”

Key Takeaways:

  • Expectations are one of the keys to a successful business continuity implementation.
  • Understanding the individual elements of your business continuity and data security plan will help make sure they all add up to a more cohesive whole.

Steven Saslow

Hey guys, Steven Saslow here. I believe that customer satisfaction in IT is ultimately created through proper engineering. I’d like to help you troubleshoot and discover the technology your organization needs. My goal is to help you reach your goal. If you’re looking for an improved IT infrastructure and updated technologies, please don’t hesitate to reach out to me.