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The Two Biggest IT Problems Companies Have

One of the biggest IT problems that most companies run up against at some point during their existence is one of cost. In order to leverage the power of modern technology and to give yourself the competitive advantage you need to survive, you’d better be willing to invest heavily in such a privilege. Thanks to the way that technology continues to advance, centralized computing is starting to mitigate the lion’s share of these for the benefit of us all.

In many ways, IT problems are a way of life. Whenever you’re talking about something as inherently fragile as IT, you’re sure to battle a few issues here and there along the way. The important thing to understand, however, is that there is a major difference between natural challenges and the types of challenges that you’ve created for yourself.

Many of the biggest IT problems that companies face in the modern era unfortunately fall into the latter category. Luckily, you can also do something about them.

Maintenance and Obsolescence

Perhaps the most pressing of all information technology problems that companies face is one of maintenance and obsolescence. In many respects, a computer is a lot like a car – if you don’t take care of it, it won’t have the lifespan you need to do what you want.

The existing resources that you invested heavily in will also not only quickly fall obsolete, but they will also fail at some point – there is no getting around these two very simple facts. All of this has to be managed and planned for, which can add a great deal of required time, effort and ultimately stress to the proceedings.

Planning for the Future

Another of the biggest IT problems that many companies face today is also one that they’ve created for themselves: failing to plan for the future of technology. When you’re dealing with something that evolves as fast as technology does, having one eye fixed towards the future at all times is a necessity.
Case in point: workspaces are the future right now, having been ushered in by advancements like the virtual desktop infrastructure (VDI) just a few short years ago.

If you were trained to plan for the future of technology, your company could be enjoying the benefits of workspaces (like the unparalleled productivity and remote functionality they offer) right now. If you had only been focused on the here and now, you’re probably struggling to catch up as you read this.

Scalable Solutions Matter

A business will always grow and evolve. In many ways, it’s the point of starting a business in the first place. As it does, however, the IT needs of that business will change in much the same way. Failing to build scalable solutions today boxes your business into a situation where you’re forced to deal with limited resources tomorrow.

Don’t buy hardware today because it’s the latest and greatest – buy it because it will help you do what you need to do today and put you in a better position to accomplish your goals tomorrow.

Security and Trying to Do It All

Security is another one of the biggest IT problems that companies have. This is especially true for smaller businesses that just don’t have access to the types of funds they need to put the required effort into policy and technology to create a more secure environment. In most situations, supporting even a small business infrastructure is complicated, difficult and takes time – all of which is compounded significantly when you consider that one person can be responsible for the entire enterprise.

There’s something interesting about technology that often makes people feel like they can do it all themselves. Because you’ve been tinkering around with computers at home since you were a kid, you can likely save a lot of money by handling your enterprise network deployment yourself, right? After all, how hard can it be?

In reality, it can be pretty hard – much to your detriment. IT probably isn’t your core competency, which means that if you want to leverage the full power of your IT infrastructure to your advantage, you’re going to need to enlist people who are legitimate specialists.

You would never try to perform your own appendectomy just because you played the game Operation as a kid, yet when you try to handle any and all IT functions on your own you’re essentially doing the same thing based on the same faulty logic.

The Solution: Putting Technology to Work For You

Luckily, mitigating these types of problems is now well within reach for even small and medium-sized businesses thanks to things like the cloud, outsourcing and having the right infrastructure at the right time.

Making an effort to embrace the cloud removes most, if not all, hardware from an environment. The only things at the desktop level are input and output – everything else is handled via an active Internet connection.

Teaming with a provider like ITG, as a result, brings with it a huge number of benefits that can’t be ignored. By moving an infrastructure into the cloud, clients get what is called “Five Nine Uptime” by industry professionals – 99.99999% uptime at all times, guaranteed. This also allows for less people maintaining the environment which itself is easier to maintain because everything is all in one place instead of in multiple locations.

Thanks to outsourcing and the cloud, even complex servers and other things of this nature are all software-based now. Everything is on-demand, very resilient and very secure. Staffing problems are removed as businesses don’t need to hire multiple people to address these concerns. Security and maintenance are removed because everything is handled by an outsourcing provider. The best part of all is that it allows even small organizations access to the type of tech they need to make the most positive impact possible on the market as a whole.

Key Takeaways:

  • Obsolescence and hardware maintenance, as well as security, are some of the most pressing information technology problems facing organizations today.
  • Not planning for the future of technology is by far one of the biggest IT challenges that many companies face.
  • Not building scalable solutions is a mistake today that will pose big problems tomorrow.
  • Trying to do it all themselves is another of the core hurdles companies must overcome to make proper use of their IT resources in the future.
  • All of these risks can be mitigated or eliminated entirely by moving to the cloud.

Security Services

How to Set Expectations for Business Continuity and Data Security

One of the keys to success in any business continuity and data security situation involves getting your expectations in order as quickly as possible.

No business will be able to ward off digital threats 100% of the time – to think so at best sets yourself up for disappointment and at worst creates a situation where disaster is an inevitability.

If you want to make sure you’re setting solid expectations for your business continuity and data security, there are a few core things to keep in mind.

Prioritize Your Plan

One of the core components of a business continuity and data security plan is prioritization. The decisions that you make need to be impact driven, allowing you to not only recover as efficiently as possible from a disaster but also to mitigate the “snowball effect” as much as possible.

In order to properly get your expectations in line for a business continuity and data security plan, every aspect of it – from content to updates to exercises and beyond – should be prioritized based on the degree of impact your business can expect if any particular thing goes wrong.

One of the reasons why this is so important is because no business, regardless of its size, can devote an unlimited amount of resources to business continuity activities. Simply put: more severe problems naturally require more attention, end of story.

Understanding Your Resources

Perhaps the most important way to properly set expectations for business continuity and data security involves taking a long, hard look at the components you’re actually working with. You’ll need to understand the people that are a part of your plan – from the availability of your staff and contractors to the training needs of those individuals to the critical skills each one has and the role they, therefore must play in your larger plan to accomplish your goals. You’ll need to look at the physical facilities that are available to you, from alternate work areas within the same site to a different location that your company can use to get back up and running as quickly as possible.

Most importantly, you’ll need to look at the technology you have and the technology you need in the event of a mission-critical disaster. Technology isn’t a magic bullet and throwing money at a problem will never make it go away. You need to conduct a thorough assessment of your IT systems to help make sure that everything is not only properly configured for your day-to-day operations, but also to guarantee everything is primed and ready for such a high stakes situation as a business disaster.

Remember: you need to get the idea that you can prevent a disaster with 100% effectiveness out of your head right now to properly set expectations for business continuity and data security. Never forget that you’re not trying to answer the question “how do I make sure nothing ever goes wrong?” Instead, you’re trying to find out “when something does go wrong, am I ready?”

Key Takeaways:

  • Expectations are one of the keys to a successful business continuity implementation.
  • Understanding the individual elements of your business continuity and data security plan will help make sure they all add up to a more cohesive whole.