Why Small Businesses and Start-Ups Should Implement VoIP Systems  

If you’re a small business owner, you’re likely always on the lookout for new and innovative ways to not only decrease costs but increase efficiency at the same time. With the spirit of that goal in mind, VoIP (voice over Internet Protocol) phone systems are absolutely a modern technological solution that you should be taking a look at. Small businesses, in particular, stand to benefit from the immediate implementation of VoIP systems in a number of important ways.

Why You Should Implement VoIP Systems

Decreased Costs

Perhaps the biggest benefit that small businesses can receive from the decision to implement VoIP phone systems is an immediate reduction in costs across the board. Not only are VoIP solutions inherently cheaper than phone service, but you also don’t have to buy any actual hardware in order to use them. So long as you have an active Internet connection and some type of microphone, you can begin using VoIP in your business today.

Increased Versatility

Another major benefit you get when you implement VoIP  systems is the heightened level of versatility that they bring to the table with regards to how you run your business. If you’re a small business or a start-up, even having a physical space to call an office isn’t necessarily a guarantee. In the past, this would have been one of the major roadblocks that you would have had to overcome in order to do something as simple as take client calls – you can’t have a traditional phone line without a business to install it in.

With VoIP, however, none of that actually matters. Most VoIP providers offer remote services that you can have access to wherever you are. So long as you’re in an area with an Internet or cellular data connection, you can take calls whenever you need to.

Value Added Features

VoIP also comes with a number of value-added features that stand to completely revolutionize the way you do business. VoIP offers unlimited conference calling, for example, which can certainly save you quite a bit of money almost immediately. You can also have transcripts of all voicemails sent directly to your e-mail, allowing you to see exactly what a customer needs and respond without ever listening to the message that they left for you in the first place.

These are just a few of the many ways in which a small business stands to benefit from the implementation of VoIP systems at an enterprise level. From the immediate cost savings that you’ll receive to the increased operational efficiency to the ability to take calls from any location where you have phone reception, it certainly makes a lot of sense to invest in VoIP on an organizational level today.

Key Takeaways:

  • VoIP phone systems are a great way for small business owners to not only increase efficiency but also cut costs at the same time.
  • Small businesses and especially start-ups can receive an immediate boost in productivity from the decision to switch from a traditional phone service to VoIP.

If you are looking for more business solutions that can increase efficiency and productivity try downloading our Free EBook to see if VDI is right for your business.


Steven Saslow

Hey guys, Steven Saslow here. I believe that customer satisfaction in IT is ultimately created through proper engineering. I’d like to help you troubleshoot and discover the technology your organization needs. My goal is to help you reach your goal. If you’re looking for an improved IT infrastructure and updated technologies, please don’t hesitate to reach out to me.

1 reply
  1. Rio Roble
    Rio Roble says:


    Great post!

    VoIP really helps small businesses not only in terms of its time and money saving features but also with its unique features that can boost productivity of the business.

    Thanks for posting this article. Keep it up.


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